Dear Valued Customers,
The Spring Festival, the most important traditional festival in China, is approaching. We would like to express our sincere gratitude for your continuous support and trust in our e - commerce website. To allow our team members to celebrate the festival with their families, we will be observing the Spring Festival holiday. Here is the holiday arrangement:
1. Holiday Period
From January 24th to February 6th, 2025.
2. Impact on Services
Customer Service: During the holiday, our customer service response time may be significantly extended. We apologize in advance for any inconvenience this may cause.
Logistics and Shipping: Our logistics partners will also be on holiday, so all shipping services will be suspended during this period.
3. Order Processing
Orders paid successfully before January 23rd will be arranged for shipment as soon as possible before the holiday.
Orders placed from January 24th to February 6th will be processed and shipped in sequence after we resume work on February 7th, 2025.
4. Self - service Options
Our website will remain operational during the holiday. You can browse products and place orders as usual. Additionally, our Frequently Asked Questions (FAQ) page contains a wealth of self - service information. If you have any questions, we recommend checking this page first, where you may find quick answers.
Once again, thank you for your understanding and support. We wish you a prosperous and happy new year in 2025!
Best regards,
China Magic
2025.01.21
